This book is a great call to action to speak out and say something if a person is struggling with mental health issues, drugs, alcohol, etc. Kirsten Grind and Katherine Sayre, WSJ reporters, researched Tonys life and death. Beyond their discussion of Hsieh’s tragic death and legacy, Grind and Sayre also provide insight on the larger issue of mental illness and addiction hidden under Silicon Valley’s sunny surface. Tragic story about the CEO of Zappos, Tony Hsieh, early death in a shed in New Haven, CT. Hsieh’s pre-Zappos tech career is covered early on, but the book largely focuses on the last two years of his life, when Hsieh hid substance addiction and massive spending sprees. Zapposs CEO on Going to Extremes for Customers by Tony Hsieh Tony Hsieh is the CEO. Grind and Sayre argue that the legacy of Hsieh’s Zappos tenure was a management style famously focused on whimsy, fun, and kindness, even as the ghost of Hughes hung over Hsieh’s private life and mental illness. The company preferred this design because it felt bureaucracy and hierarchy might Zappos had modest beginnings. Grind and Sayre’s book about Zappos CEO Tony Hsieh (who died in 2020) explores his contributions to Las Vegas, as well as his personal struggles, by means of a comparison to the investor Howard Hughes, who arrived in Vegas in 1966 and never left the top floor of the Desert Inn by 1970, Hughes was Nevada’s largest private employer and largest owner of casinos, but his storied reclusiveness was an odd note in the life of a man known for parties. Transcribed image text: B PA PROBLEM SOLVING APPLICATION CASE Zappos CEO Asks Employees to Commit to Teal, or Leave A BIT OF HISTORY in this chapter.
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